FormFlow Documentation
Build forms, collect submissions, and connect to the tools you already use — all from Shopify.
30+Integrations
16Field Types
9Analytics Providers
8Ticketing Platforms
Works with the tools you already use
New to FormFlow?
Start here
The three things to set up first.
Build your first form Drag and drop fields, set up conditional logic and validation, then publish to your storefront — no code required.
Get it on your storefront Add your form to any page, blog post, or product as an app block, or embed it anywhere using a Liquid snippet.
Connect your first integration Automatically route every submission to your CRM, spreadsheet, inbox, or support queue the moment it arrives.
Forms & Data
Collect, view, and export your data
Everything from building the form to downloading the results.
Form Builder 16 field types, drag-and-drop groups, conditional logic, validation rules, and live preview.
Public Forms Every form gets a stable public URL. Share it directly or embed it on your storefront via iframe.
Submissions Filter, search, bulk-export, and manually sync submissions from a single page.
CSV Export Download any set of submissions as a spreadsheet. Large exports run in the background and notify you when ready.
Sync Logs See exactly what happened with every CRM sync — and retry any that failed with one click.
Dashboard A live health check of your integrations and a snapshot of recent submission activity.
30+ Integrations
Connect the tools you already use
Every submission automatically triggers actions across your stack — no Zapier required.
CRM Sync Push contacts and leads to HubSpot, Zoho CRM, or Mailchimp with custom field mappings per form.
Email Notifications Send confirmation emails to customers and alerts to your team. Works with Resend, Google Workspace, Microsoft 365, and SMTP.
Email Templates Design and manage the emails FormFlow sends — with Handlebars variables, desktop/mobile preview, and per-form overrides.
Messaging Get a Slack message, Teams notification, or Twilio SMS the moment a form is submitted.
Google Sheets Append each submission as a new row in a spreadsheet. Each form writes to its own configured sheet.
Microsoft Excel Same as Google Sheets, but for Excel workbooks stored in OneDrive.
Analytics Track form views and submissions in GA4, Mixpanel, Segment, Amplitude, PostHog, Plausible, Fathom, Heap, or Hotjar.
Ticketing Automatically open tickets in Jira, Zendesk, Freshdesk, Linear, Intercom, HubSpot, ServiceNow, or any webhook endpoint.
Account
Everything else you need
Billing, settings, support, and compliance — all in one place.
Plans & Billing Compare Free, Starter, Growth, and Pro. Upgrade or downgrade any time, and set a monthly overage cap.
Settings Connect integrations globally, configure CRM field mappings, and manage your integration credentials.
Support Open tickets and track responses directly from your Shopify admin. Available on paid plans.
Data & Privacy What FormFlow stores, how to handle customer data requests, and what happens when the app is uninstalled.